Good warehouse management can easily reduce warehouse labour costs and improve perfect orders to almost 100%, increasing customer satisfaction and ultimately the bottom line. A key trait that most top performing warehousing companies share is the use of a good warehouse management system (WMS) in their distribution centres.
An extensive research project and report by Aberdeen Group revealed that there is a large gap in performance between companies with automated warehouses and those with manual processes. So what should organisations be looking for in a warehouse management system?